These Membership Terms (the “Terms”) form an agreement between Scout Simply, LLC, doing business as hotelBschool (“Scout Simply,” “we”), and the company named on the order (the “Member,” “you”). An “order” is the Member’s checkout order or a signed order form that references these Terms. The person who accepts these Terms confirms that they are authorized to bind the Member.
1. What the membership includes
Stay Current is a monthly AI enablement program for hotel sales, marketing and revenue management teams. During the term, Scout Simply will provide:
- A live monthly session on the third Thursday of each month at 1:00 p.m. Eastern, about 60 minutes, delivered online (currently on Zoom), covering what has changed in AI for hotel commercial teams and one practical workflow.
- The Stay Current Brief (a written summary) and a recording of each session, available to seat holders in the member portal.
- The workflow library and implementation cards, organized by role, task and tool, reviewed and updated or retired as tools change.
- The member portal, where the Member manages its hotels, licenses and seats and sees attendance and adoption reporting for its own people.
- Onboarding and setup: Standard Setup (portal setup, roster tools, the Member’s AI tool profile and on-demand AI 101) or, if the Member chooses it, Guided Launch (everything in Standard Setup plus personal launch support).
Session topics, tools covered and library content change over time; that is the purpose of the program. Scout Simply decides the content of each session.
2. Acceptance and records
These Terms take effect when the Member accepts them electronically at checkout (by checking the acceptance box and typing a name) or signs an order that references them. Scout Simply keeps a record of the name and email of the person who accepted, the company, the order, the version of these Terms, and the date, time and IP address of acceptance, and makes the accepted version available to the Member’s company admin. Electronic acceptance has the same effect as a written signature.
3. Term and renewal
- Initial term. The first term runs for 12 months beginning January 1, 2027, or the date the order is placed, if later (the “Start Date”). Members that sign up and pay by December 14, 2026 may attend the December 17, 2026 session; Members that pay later receive a copy of that session’s recording once they pay.
- Automatic renewal. At the end of each term, the membership renews for another 12 months unless it has been turned off.
- Turning off renewal. The Member may turn off automatic renewal at any time before the renewal date by emailing holly@scoutsimply.com (or, when available, in the member portal). Turning off renewal does not end the current term: fees for the current term remain payable, and access continues until the term ends. Scout Simply will confirm by email.
- Renewal reminders. Scout Simply will email the Member’s company admin 60 days and again 31 days before each renewal date. Each reminder states the renewal date, the expected renewal amount and how to turn off renewal.
- Renewal pricing. Renewals are billed at the standard rates in effect at renewal, currently $29 per license per month ($348 a year). If rates will change, Scout Simply will give at least 60 days’ notice before the renewal date. Founding Member pricing applies to the first 12 months only (Section 7).
4. Licenses and seats
| License | What it includes |
|---|---|
| Hotel license | Five named seats for people who work at, or directly support, that hotel |
| Corporate license | Five named seats for corporate, regional or above-property people not tied to one hotel |
| Company admin seat | One complimentary seat for the Member’s company admin. This is the only complimentary seat. |
- Seats are named, not shared. Each seat belongs to one person, who signs in with their own email address. Login details and join links may not be shared or forwarded.
- Reassigning seats. The Member may move a seat from one person to another at any time in the portal. The previous person loses access when the seat is reassigned.
- Adding licenses. The Member may add hotel or corporate licenses at any time. Added licenses are prorated to the Member’s renewal date so everything renews together.
- Reducing licenses. License counts may be reduced at renewal by telling Scout Simply before the renewal date.
- Hotels that leave the portfolio. If a hotel is sold or changes management during the term, its license stays paid through the end of the term and is not refunded, and the Member may reassign it to another hotel in its portfolio for the rest of the term.
5. Fees and payment
- Setup: a one-time fee per organization, regardless of the number of hotels: $495 for Standard Setup or $1,495 for Guided Launch, as shown on the order. The fee is earned when setup is made available (portal set up, tool profile and roster tools open, and AI 101 available). If Scout Simply does not make setup available, or the program does not launch by January 31, 2027, Scout Simply will refund all fees paid.
- License fees are billed annually in advance at the rates shown on the order.
- When orders are billed. Card orders are charged when placed. Invoice orders (available for orders of $2,500 or more) are invoiced when placed and are payable within 30 days by ACH, card or wire. This applies to orders placed before January 1, 2027.
- Access while an invoice is open. Invoiced Members get access right away. If an invoice is not paid by its due date, Scout Simply may pause access (live sessions, recordings and the library) until it is paid. Access returns when payment is received.
- Late fee. If an invoice is still unpaid 10 days after Scout Simply sends a written past-due reminder, Scout Simply may charge a one-time late fee of 5% of the past-due amount.
- Taxes. Fees do not include taxes. The Member is responsible for any applicable sales, use or similar taxes, other than taxes on Scout Simply’s income.
- Refunds. Fees are not refunded for unused seats or unattended sessions, or when renewal is turned off, except as stated in this Section and Sections 11 and 12.
6. Sessions, recordings and questions
- Scheduling. Scout Simply may reschedule a session with at least 7 days’ notice, or with shorter notice for illness, emergencies or platform outages. A session that is cancelled and not rescheduled within 30 days will be replaced with a make-up session or recorded lesson of equal length.
- Other member companies. Sessions include people from other member companies. Where the meeting platform allows, Scout Simply sets up sessions so attendees cannot see who else is attending.
- What recordings contain. Recordings capture the presenter’s screen and audio. If a participant speaks, or a question is read aloud or shown on screen, their voice, name or question may appear in the recording. Recordings are available only to seat holders of current member companies, through the member portal, and are not published elsewhere.
- Private questions. Questions sent privately to Scout Simply (for example by email or direct message) are not shared with other members. Participants should not share confidential information about their own or another company in a group session.
- No member recording. Members may not record sessions themselves.
7. Founding Member pricing
- The offer. Founding Members pay $23.20 per license per month ($278.40 a year, billed annually) for hotel and corporate licenses during their first 12 months, including licenses added in that time. The setup fee is not discounted. At renewal, licenses renew at the standard rate then in effect, currently $29 per license per month.
- How spots are secured. There are ten Founding spots. A spot is secured by a paid or invoiced order, or by a Founding reservation while it is held, whichever comes first. A reservation holds its spot until January 8, 2027; reservations not converted to an order by then are released. Once ten spots are taken, new requests join a waitlist.
- Keeping Founding status. Founding pricing applies to the first 12 months while the membership stays active. A late payment does not end Founding status. It ends only if the membership ends or lapses, and it does not return if the Member rejoins. It cannot be transferred to another company.
- Reservations. A Founding reservation is non-binding and involves no payment.
8. Member responsibilities
- Keep the roster accurate and remove access for people who leave.
- Follow the Member’s own policies on AI tools and data. The Member decides which tools its people may use and records this in its tool profile. Scout Simply shows alternatives (including Microsoft Copilot) where practical but does not control third-party tools.
- Do not enter guest personal data, payment data or other confidential information into AI tools unless the Member’s policies and the tool’s terms permit it. The Member is responsible for how its people use AI tools and for the data they put into them.
- Use the portal only for its intended purpose and do not attempt to access other members’ information.
9. Materials, sharing and ownership
Scout Simply’s materials. Scout Simply owns its sessions, recordings, Briefs, workflows, prompts, templates, implementation cards, frameworks and portal (the “Scout Simply Materials”), and its general know-how, including improvements to its program. Scout Simply does not own the Member’s information or work.
What the Member may do during the term:
- Seat holders may attend sessions and use the portal, recordings and library.
- The Member may share Briefs and implementation cards internally with people at its licensed hotels and on its corporate team, to help them apply what was taught.
- Anyone at the Member may use the workflows, prompts and templates in their own work.
What the Member may not do without Scout Simply’s written consent: share recordings, portal or library access, or live session links with people who do not hold a seat; distribute Scout Simply Materials outside the Member’s organization or post them publicly; resell, sublicense or repackage them, or use them to build competing training; or use them to train or fine-tune an AI model.
The Member’s information and work. The Member owns the information it provides (such as its roster, tool profile and questions) and the proposals, documents, prompts and other work its people create, including work that uses Scout Simply templates or workflows. Scout Simply uses Member information only to deliver the membership.
After the membership ends. Portal access, recordings, the library and future updates end. The Member may keep and continue to use its own work, including templates and workflows already built into it, for its internal business. The restrictions on sharing and redistributing Scout Simply Materials continue.
If material is challenged. If any Scout Simply Material becomes subject to a claim, or Scout Simply reasonably believes it may, Scout Simply may modify, replace or remove it. That is the Member’s sole remedy for such a claim. Scout Simply may use general, non-identifying feedback to improve the program. Scout Simply will not name the Member publicly as a client without the Member’s permission.
10. Confidentiality and privacy
- Confidentiality. Each party will use the other’s non-public business information only to perform these Terms, protect it with at least reasonable care, and not disclose it except (a) to its own employees, contractors, service providers and professional advisers who need to know it and are bound to keep it confidential, or (b) as required by law. This does not apply to information that is public, already known or independently developed. Private sessions and portfolio-specific discussions are the Member’s confidential information.
- Member data. Scout Simply collects the names, work email addresses, hotel assignments, attendance and workflow responses of seat holders to deliver the membership. The Member’s company admin and program champion can see this information for the Member’s own people. Scout Simply does not sell member data.
- Privacy Notice. How Scout Simply handles personal information, including service providers, security, retention, deletion and incident notification, is described in the Stay Current Privacy Notice, which Scout Simply will keep current.
11. Suspension and termination
- Immediate suspension. Scout Simply may immediately suspend a seat, or the Member’s access if necessary, to stop unauthorized access, shared logins or harmful misuse. The suspension will be no broader than needed. Scout Simply will notify the Member promptly and restore access once the issue is resolved.
- Termination for breach. Either party may terminate by written notice if the other materially breaches these Terms and does not cure the breach within 30 days of written notice.
- Insolvency. Either party may terminate by written notice if the other files for bankruptcy protection, makes an assignment for the benefit of creditors, or ceases to do business.
- Force majeure. Neither party is responsible for delays caused by events beyond its reasonable control (such as natural disasters, labor unrest, acts of terrorism, government action or widespread internet or platform outages). If such an event prevents Scout Simply from delivering the program for more than 30 consecutive days, either party may terminate by written notice.
12. Effect of termination
- Refunds. If the Member terminates because of Scout Simply’s uncured breach, if Scout Simply terminates for any reason other than the Member’s breach, or if either party terminates under the force majeure clause, Scout Simply will refund, within 14 days: prepaid license fees for the days remaining in the term (calculated daily); the setup fee, if setup had not been made available; and any related taxes collected on refunded amounts.
- Member breach. If Scout Simply terminates because of the Member’s uncured breach, fees for the current term remain due.
- Access. On termination or expiration, seat holders lose access to the portal, sessions, recordings and library, and Section 9 (“After the membership ends”) applies.
- Survival. Sections 5 (amounts owed), 9, 10, 12, 13, 14 and 16 survive.
13. Disclaimer and limitation of liability
The membership is educational. AI tools are provided by third parties, change frequently and can produce inaccurate results; the Member is responsible for reviewing AI output before relying on it. Scout Simply does not guarantee any specific business results. EXCEPT AS EXPRESSLY STATED IN THESE TERMS, THE MEMBERSHIP IS PROVIDED “AS IS,” WITHOUT OTHER WARRANTIES OF ANY KIND.
NEITHER PARTY WILL BE LIABLE FOR SPECIAL, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS. EACH PARTY’S TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THESE TERMS, COMBINED, WILL NOT EXCEED THE FEES PAID BY THE MEMBER TO SCOUT SIMPLY IN THE 12 MONTHS BEFORE THE FIRST CLAIM AROSE. THESE LIMITS DO NOT APPLY TO THE MEMBER’S OBLIGATION TO PAY FEES OWED, OR TO LIABILITY FOR FRAUD OR WILLFUL MISCONDUCT.
14. Governing law and venue
These Terms are governed by the laws of the State of Arizona, without regard to conflict-of-laws principles. The parties consent to the exclusive jurisdiction of the state courts located in Pinal County, Arizona, and the United States District Court for the District of Arizona.
15. Notices
Notices under these Terms, including turning off renewal, may be sent by email. Notices to Scout Simply go to: Scout Simply, LLC, Attn: Holly Zoba, 21495 E Treasure Rd, Red Rock, AZ 85145 · holly@scoutsimply.com · 614.638.2194. Notices to the Member go to the company admin’s email address in the portal.
16. General
- Independent contractor. Scout Simply is an independent contractor. Nothing in these Terms creates an employment, partnership, joint venture or agency relationship.
- Changes to these Terms. Scout Simply may update these Terms for future renewal terms with at least 60 days’ notice. The version the Member accepted governs the current term.
- Entire agreement and order of precedence. These Terms and the Member’s order are the entire agreement on this subject. The order controls for quantities, prices and dates. If a signed order expressly changes a provision of these Terms, the signed order controls for that provision; otherwise these Terms control. A Member purchase order does not add terms.
- Assignment. Neither party may assign these Terms without the other’s consent, except to a successor in a merger, reorganization or sale of substantially all of its business, with written notice.
- Severability and waiver. If any provision is unenforceable, the rest remain in effect. Not enforcing a provision is not a waiver of it.
- Counterparts; electronic signature. These Terms may be accepted electronically or signed in counterparts, and electronic signatures have the same effect as originals.
Questions about these Terms: holly@scoutsimply.com